Reservations & Stay
What are the check-in and check-out times at Dosłońce Resort?
Check-in from 3:00 PM, check-out until 12:00 PM.
Can I cancel my reservation at Dosłońce Resort?
All package bookings are non-refundable, but it’s possible to exchange them for a voucher. Reservations without payment are automatically canceled.
Can I change my reservation date at Dosłońce Resort?
Changes are possible upon individual arrangement with reception, depending on availability.
Will I receive a VAT invoice for my stay at Dosłońce Resort?
Yes – please provide your VAT number (NIP) before making a payment.
Children & Families
What discounts are available for children at Dosłońce Resort?
Can children use the wellness area at Dosłońce Resort?
Yes, supervised by adults. Sauna and jacuzzi access from 12 years old.
Does Dosłońce Resort offer attractions for children?
Yes – playground, mini zoo with alpacas, seasonal activities, and farm workshops.
Pets & Parking
Can I bring my dog to Dosłońce Resort?
Yes – we accept small dogs. Charge: 50 PLN/day.
Does Dosłońce Resort have parking?
Yes – free parking is available without reservation. An electric car charging station is also provided.
Dining & Special Diets
Does Dosłońce Resort offer special dietary options?
Yes – vegan, vegetarian, gluten-free diets available. Surcharge: 50 PLN/person/day. Please inform us at least 3 days before arrival.
Can I dine à la carte at Dosłońce Resort?
Yes – our Harmonia Smaków Restaurant offers an à la carte menu with seasonal dishes.
Wellness & SPA
What does the wellness area at Dosłońce Resort include?
Included: indoor and outdoor jacuzzi, swimming pool, saunas (dry, herbal, steam), relaxation area, fitness room, and meditation room.
Do I need to book massages in advance at Dosłońce Resort SPA?
We recommend booking your treatments in advance by phone or email.
Are there any discounts on massages at Dosłońce Resort?
Yes – selected massages have a 20% discount from Monday to Thursday.
8 Steps Wellness Program
Who can participate in the 8 Steps Wellness Program at Dosłońce Resort?
The program is available to all hotel guests. Guaranteed participation is provided to guests booking selected stay packages; others may join subject to availability.
How early should I reserve participation in the 8 Steps Wellness Program?
Participation must be reserved at least 3 days prior to your planned date.
How can I book my participation in the 8 Steps Wellness Program?
Please contact hotel reception by phone or email to make a reservation.
Can I participate in the 8 Steps Wellness Program without booking a package stay?
Yes, other hotel guests may participate based on availability, provided they reserve at least 3 days in advance.
Is there an additional fee for the 8 Steps Wellness Program?
Participation is included for guests booking selected stay packages. Other guests should contact reception for availability and pricing details.
Any other questions?
Contact us:
+48 12 378 47 27
recepcja@dosloncespa.pl
Dosłońce 56, 32-222 Racławice – 30 minutes from Kraków
